Lab Coat Returns & Exchanges
We understand that you may need to return or exchange items purchased from Real Kids Lab Coats so we offer the following return and exchange policy.
Embroidered or altered Lab Coats are non-refundable, non-exchangeable, and non-returnable.
We will accept any non-embroidered or un-altered Lab Coat within 30 days of delivery provided it is unwashed, unworn, in original condition, in the original packaging with all tags attached. We ask that all returns and exchanges are sent back with a copy of the packing slip or invoice enclosed. A refund will be given for the original purchase price less any applicable Shipping Charges. The Customer is responsible for shipping charges to return or exchange an item.
Send an email to sales@realkidslabcoats.com and let us know your Invoice Number and what you are returning before you send your items to us. A Return Authorization is not needed.
If you are exchanging an item please write on the enclosed Packing List what item you would like shipped back to you. We will charge your credit card or send a PayPal Invoice for the return shipping charges.
Please send returns to:
Embroidered or altered Lab Coats are non-refundable, non-exchangeable, and non-returnable.
We will accept any non-embroidered or un-altered Lab Coat within 30 days of delivery provided it is unwashed, unworn, in original condition, in the original packaging with all tags attached. We ask that all returns and exchanges are sent back with a copy of the packing slip or invoice enclosed. A refund will be given for the original purchase price less any applicable Shipping Charges. The Customer is responsible for shipping charges to return or exchange an item.
Send an email to sales@realkidslabcoats.com and let us know your Invoice Number and what you are returning before you send your items to us. A Return Authorization is not needed.
If you are exchanging an item please write on the enclosed Packing List what item you would like shipped back to you. We will charge your credit card or send a PayPal Invoice for the return shipping charges.
Please send returns to:
